Leisure Lodge - Dunedin
“I engaged with Rick, Steve and their team from Preens Linenmaster upon my appointment to the Leisure Lodge in January 2017. From that time on we have had a seamless delivery of service for all of our in room linen requirements. Preens ordering system is easy to use, the staff from the delivery team, the production team and the accounts team have been nothing but fantastic to deal with. Even our contract renewal processes were amicable whereby Preens Linenmaster worked alongside us to ensure a positive result for both parties. I would have no hesitation in recommending their services to any prospective client."
Leigh Stock (General Manager)
Commodore Motel - Dunedin
Earlier in the year, we made a decision to outsource all of our laundry, including our towelling. This is one of the best decisions we have made in 20 years moteling. We have saved on laundry expenses, have a much clearer understanding of per night unit cost and daily serving cost, and always have fresh white towelling, with no need to keep purchasing new stock. The team are very happy with the decision, and overall improves the efficiency of our business. We now have more time to work on our business rather than in it. We have been very impressed with the professionalism of the Preens Team working with us for a smooth transition.
Rick & Nikki Meder (Owners)
Wains Hotel - Dunedin
We have always found Preens Linenmaster to be very professional and straightforward to deal with.
Nothing is ever too much trouble, from handling extra orders last minute to finding the smallest of teddy bears wrapped up in our linen.
The Wellington family put a great deal of effort into building relationships with their clients as well as contributing to the local community as a whole through their charity work.
I would highly recommend the services of Preens Linenmaster & Apparelmaster to any accommodation provider or similar enterprise.
Sally (General Manager)
Frances Hodgkins - Ryman Healthcare
Preens Linenmaster provided excellent service for Frances Hodgkin’s Retirement Village whilst our existing laundry was refurbished. They visited the Village to confirm our requirements and worked to tight timeframes delivering well laundered and presented linen.
The communication and customer service has exceeded our expectations allowing the smooth operation of our business to continue.
Joy (Village Manager)
Pacific Park Motel
Pacific Park use to process all laundry in house. Until we outsourced to Linenmaster. One less thing to worry about so we can focus on the core business. Our occupancy is up as a result.The quality of their towelling and sheeting is the best in the market.
David & Brenda
Guest at Distinction Hotel - Dunedin
I wanted to let you know that my husband and I absolutely love the sheets at the Distinction Hotel in Dunedin. We have stayed there a couple of times and are really impressed at how comfortable they are. Always beautifully white and well pressed. They are such a treat!!!
Please pass this compliments on to the people that keep the sheets in such good condition.
Loretta - Christchurch
Omakau Commercial Hotel
We have been using Preen’s linen service since we took over the Hotel 9 years ago. They provide a quick and efficient service and are very reliable and professional. Their product is always top quality, and has taken the hassle of staffing a laundry (like in my previous Hotel), having the right equipment, let alone paying for wages, water/electricity and replacing linen. I highly recommend Preens Linenmaster – you won’t be disappointed, and to make things even better, the people you deal with there, do value your custom and form a strong working relationship.
ICC Cricket World Cup 2015
On behalf of CWC 2015 I would like to thank you, and all the service providers, for the laundry services provided to teams and officials during the tournament. The feedback was excellent from all groups involved.
The willingness to assist the teams outside the contracted pickups was greatly appreciated and noted. Your relationship with the accommodation providers was excellent, and the pre planning work that went into ensure they understood the process and timings was valued. Laundry was always picked up and delivered on time with no issues.
Thank you for all the help and support extended to both myself and Libby as well. You certainly made it easy for us with your knowledge and experience and willingness to pass this on. It would be a pleasure to work with again and I would not hesitate to recommend your services to any organisation.
Team Services Manager - New Zealand - ICC Cricket World Cup 2015
Lady of Lawrence B&B
“Running a busy B&B I can’t do everything and using Linenmaster has just made life so much easier. They pick up and deliver 3 times a week which is super convenient. The quality is high and it saves me hours of work. Orders are accurate every time and the staff are delightful to deal with. I highly recommend them 10 out of 10.”
Roslyn Sanctuary & JLS Property Ltd
"We have been using Linenmaster for well over 8 years for our holiday house here in Dunedin there service is fantastic from receiving emails by the office to organising the removal of the old sheets to the delivery of fresh clean and crisp well presented new sheets. They are always on time and even when we place an order for the next day they still arrive. We leave the dirty sheets in a pickup area and these are sometimes removed before even requesting pickup."Our ratings for cleanliness etc in the unit is 9.7 out of 10 and we consider that customers do mark us on the freshness Just a great service and we highly recommend them to all of our friends and those you rent their units short term"
John & Marie (Directors)
LUGO - Lego Users Group Otago
Jacqui Hay - (President)